Privacy Policy

PRIVACY POLICY

This Privacy Policy describes how Casa Mimido ("Casa Mimido", the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://www.casamimido.com (the "Site"), or otherwise communicate with us (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described below.

HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION

We collect your personal information to provide our services, fulfill custom orders, and improve your experience with Casa Mimido. This includes information collected directly from you, automatically through cookies, and from third-party providers.

WHAT PERSONAL INFORMATION WE COLLECT

Information You Provide Directly

Contact Details: name, address, email, phone number
Order Information: billing/shipping address, payment confirmation
Account Information: username, password
Shopping Activity: cart items, wishlist, browsing behavior
Photo Information: images you upload for custom product creation
Customer Support Data: messages, inquiries, feedback

Photo & Custom Content

Photos you upload are used to create and fulfill your custom product and may be processed internally for production, quality control, and customer support purposes.

We respect the privacy and sensitivity of the images you provide. Your photos are handled securely and will not be used for marketing purposes without your explicit consent.
We do not retain your images longer than necessary for these purposes.

Information Collected Automatically (Cookies)

We may collect Usage Data such as:

Device and browser information
IP address
Pages visited and interactions

We use cookies and similar technologies to:

Operate and improve our Services
Analyze user behavior
Personalize your experience
Deliver relevant advertising

You can manage cookies through your browser settings.

Information from Third Parties

We may receive information from:

Shopify (our ecommerce platform)
Payment processors
Analytics and marketing providers

These parties process your data according to their own privacy policies.

HOW WE USE YOUR INFORMATION

We use your personal information to:

Fulfill orders and provide Services
Process payments and shipping
Communicate with you (order updates, support)
Send marketing communications (you can opt out anytime)
Prevent fraud and ensure security
Improve our website and customer experience

You may opt out of marketing emails at any time by clicking the unsubscribe link or contacting us.

HOW WE DISCLOSE PERSONAL INFORMATION

We may share your information with:

Service providers (payments, shipping, analytics, hosting)
Marketing and advertising partners
Affiliates within our business
Legal authorities when required

We only share information as necessary to operate our business and provide Services.

“SALE” AND “SHARING” OF PERSONAL INFORMATION (CCPA)

Under California law, certain data sharing for advertising purposes may be considered a “sale” or “sharing” of personal information.

In the past 12 months, we have disclosed the following:

Categories of Personal Information

Identifiers (name, email, address)
Commercial information (orders, shopping behavior)
Internet activity (usage data, browsing behavior)

Categories of Recipients

Advertising and marketing partners
Analytics providers

We do not sell personal information for monetary compensation.

Your Rights (California Residents)

If you are a California resident, you have the right to:

Request access to your personal information
Request deletion of your personal information
Opt out of the sale or sharing of your personal information
Request correction of inaccurate data

To exercise these rights, please contact us at: support@casamimido.com

USER GENERATED CONTENT

If you post reviews or other content publicly, it may be visible to others. We are not responsible for how third parties use publicly shared information.